Canadian Cancer Society

Facing cancer is often a life-changing event. The Canadian Cancer Society does everything we can to help people with cancer be informed and feel supported by providing trusted information and compassionate support.

Informational Support:

  • A go-to spot for cancer information and support services.
  • 1 888 939-3333: A toll free line where anyone can ask any question about cancer from prevention and understanding their diagnosis to finding services in their local communities (e.g. wig/prostheses, transportation, support groups, etc.). Interpretation available for over 100 languages.
  • Community Service Locator: Search for resources by postal code.

Practical Support:

  • Financial help for travel & treatment: Limited, short-term financial assistance to cover a portion of cancer-related transportation and accommodation expenses.
  • Affordable accommodations: Lodges in Vancouver, Victoria, Kelowna and Prince George offer 24-hour support from caring volunteers and staff, providing a home away from home during cancer treatment.
  • Wigs & Prosthesis: Borrow wigs and breast prostheses for free from across the province.

Emotional Support:

  • Talking to someone who’s been there: CancerConnection and New Normal connect patients, caregivers and survivors with highly trained volunteers for peer support over the phone.
  • A moderated online community to share experiences and find support 24 hours a day.

The easiest and most reliable way to connect patients and caregivers with cancer resources is to fill out the form  

Address / Contact Info

BC and Yukon Division
777E Poplar Street Nanaimo, BCV9S 2H7

Phone Numbers

Cancer Information Service : 1-888-939-3333
Unit Office : (205) 741-8180
Fax : 1(250) 382-8130

Hours of Operation

Regular hours: Nanaimo Monday - Friday, 9:00 am - to 3:00 pm (July and August, 10:00 am - 2:00 pm)
Toll Free info line open Monday - Friday 6am to 4pm


Accessibility features: fully accessible
Can I bring my child?: yes

Web Links

Forms and Resources

Location Map

Other Programs from This Organization

Camp Goodtimes Camp Goodtimes provides a safety-focused, medically supervised, fun and recreational experience for children and teens affected by cancer and their families.
Cancer Connection Peer support for people with cancer and their caregivers.
Cancer Information Service Available to cancer patients, caregivers or anyone who needs help understanding cancer and finding community services. Toll-free service accessible in multiple languages.
New Normal Adjust to life after breast or colorectal cancer.
Run to Quit Run to Quit pairs the quitting expertise of the Canadian Cancer Society with Running Room’s learn to walk or run 5km clinics. The program greatly increases a person’s chances of quitting smoking while raising their physical activity level.
Travel Treatment Fund Limited, short-term financial assistance to cover a portion of cancer-related transportation and accommodation expenses.
Wig & Breast Prosthesis Banks Offering a wide range of donated wigs, headwear, permanent prostheses and bras to cancer patients throughout BC who have undergone surgery and cannot afford the cost of a wig or prosthesis.

Classification Tags

This program was last updated on 29 Dec 2016.