Access / Crisis Services

Access/Crisis Services provides a point of entry for all adult Mental Health and Substance Use Services in the Nanaimo area, as well as emergency crisis response 24 hours a day 7 days a week.

Program name (alternate):  MHSU Access / Crisis Services

Address / Contact Info

Island Health
203-2000 Island Highway North (Brooks Landing Mall) Nanaimo V9S 5W3

Phone Numbers

Phone : (250) 739-5710
Fax : (250) 755-3310

Hours of Operation

Regular hours: 24 Hour Crisis Line: 1.888.494.3888

Walk-in hours: Crisis counselling walk-in 10 a.m. to 6:15 p.m., Monday to Friday. No appointment necessary


Accessibility features: access friendly

Service Details

Geographic areas served: Gabriola, Lantzville, Nanaimo, Parksville
Cost structure: MSP
Program fee notes: Services are free of charge
Referral criteria: Members of the public, community agencies or physicians can access services in person, by phone or by fax
Languages spoken: English

Web Links

Location Map

This program was last updated on 10 May 2017.