Access / Crisis Services

Access/Crisis Services provides a point of entry for all adult Mental Health and Substance Use Services in the Nanaimo area, as well as emergency crisis response 24 hours a day 7 days a week.

Program name (alternate):  MHSU Access / Crisis Services

Address / Contact Info

Island Health
203-2000 Island Highway North (Brooks Landing Mall) Nanaimo V9S 5W3

Phone Numbers

Phone: (250) 739-5710
Fax: (250) 755-3310

Hours of Operation

Regular hours: 24 Hour Crisis Line: 1.888.494.3888

Walk-in hours: Crisis counselling walk-in 10 a.m. to 6:15 p.m., Monday to Friday. No appointment necessary

Web Links


Accessibility features:

Service Details

Regional Centres ServedGabriola, Lantzville, Nanaimo, Parksville
Cost structureMSP
Program fee notesServices are free of charge
Referral protocolself, physician, specialist, health professional
Referral criteriaMembers of the public, community agencies or physicians can access services in person, by phone or by fax
Languages spokenEnglish

Location Map

This program was last updated on: 10 May 2017.