24hBig Hearts Homecare

Qualified & loving Help at Home.
Following 30 years of medical and public health managerial experience, Big Hearts Home Healthcare was created to fill the need for compassionate and accessible homecare services for every member of our community. Since then, we have been recognized as Best In-Home Care Company (2019 & 2020) by Tri-City News readers, as well as being nominated for Business of the Year (2020) by our local Chamber of Commerce.  We are health care advocates, using our medical team’s breadth of experience to support the achievement of care plan objectives. We have established referral systems and relationships with professionals and specialists, including occupational therapists, social workers, home health units and lawyers, in addition to organizations such as WorkSafe BC and ICBC. 

Guided by the motto we are family, our team of registered nurses (RNs), licensed practical nurses (LPNs) and care-aides provide personalized medical and non-medical in-home services to the elderly, injured and special-needs clients throughout BC, including:

 • 24 hour and overnight care
  Post-surgical & post-hospitalization care
 • Medical Escort
• Alzheimer’s and dementia support
 Companionship
 Personal care
• Light housekeeping
 Meal preparation
• Shopping & appointments
 Palliative care
 Foot care
Our competitive advantages, which have led to client satisfaction and long-lasting relationships, include:

 Superior quality care supervised by medical professionals with experience managing patient care at 12 acute hospitals throughout BC, ensuring support in the creation/achievement of care objectives
 Direct billing nationwide insurance providers
• Consistent service from the same compassionate and qualified care-aide fostering familiarity and client satisfaction 
 Market-aggressive pricing resulting in more care hours for clients
 24h turnaround time to initiate medical and non-medical services without delay
 Offering a wide range of services enabling your clients to deal with only one service provider

Program name (alternate):  Home Health Care

Address / Contact Info

Home Health Care Seniors, injured, disabled persons.
2982 Cliffrose Cres Coquitlam, BCV3E 2T2
Contact name: Dr. Fatma
Contact name (alternate): Sameh
Servicing the Lower Mainland, Interior, Fraser Valley, All of Vancouver Island, White Rock and more!

Phone Numbers

Direct: (778) 788-5578
Phone number (after hours): (778) 788-5578

Web Links

Media

Service Details

Regional Centres ServedBurnaby, Comox, Delta, Duncan, Georgetown, Ladysmith, Lantzville, Montreal, Nanaimo, Nanaimo, Duncan, Port Alberni, New Westminster, Parksville, Sidney and the Peninsula, Vancouver, Victoria
Cost structureprivate pay, selected health plans
Referral protocolself, physician, specialist, health professional
How to applyINITIATING SERVICE
•Kindly gather details on the client, including diagnosis, care needs/type of service required, frequency of service, location, preferred days/times, contact details, etc.
•Call (778) 788-5578 or email info@bigheartshomecare.ca with this information. Include in the subject line the client’s name/case number.
•Fatma Taha (our Operations Director and retired medical practitioner) will respond back within the same day discussing your client’s needs and initiating service. A care plan is created and sent for approval.
•Our care team will contact the client to set up a schedule based on their availability. They will be informed of the community health worker’s details.
•The first scheduled service takes place as early as 48 hours from receiving the referral.
Age ranges servedall ages
Currently accepting new patients / clientsCurrently accepting new patients / clients
Languages spokenEnglish, French, Panjabi (Punjabi), Cantonese, Mandarin, Tagalog (Pilipino, Filipino), Korean, Persian (Farsi), Spanish, German, Hindi

Categorization

Forms and Resources

Location Map

This program was last updated on: 30 Mar 2021.